We had a two year contract with direct tv in 10/06. In April of this year after many problems they replaced a HD receiver which the old one blew up and now I had cancelled service and switched to charter in June of 09. They told me when you replace a receiver you go back to the original contract. ...
My receiver box quit working we had the service insurance so we called to have it fixed. The service guy came out and could not get it working so he tried 4 different boxes before he could get it to work, each time he activated an access card. Finally after 4 hours he got a box to work and all was ...
Below is a copy of an e-mail I sent to US Senators McCain & Kyle, US Representative Harry Mitchell, AZ State Senator Meg Cahill, and Az State representatives Edward Ableser, & David Schapira, 3 On Your Side, Anti defamation League. I am most distressed about this issue. I feel that when a ...
The company is charging us for a sports package that was cancelled by us. Customer service is horrible! They must be trained to deal with people by a bunch of rip off artists. You can't get anywhere with them. They don't want to hear about your problem. They are there just to monitor your call. I ...
I have had the unfortunate experience of working with Direct TV. They DO not inform you of all of the fees, DO NOT discuss that you are in a two year contract, and only refer you to their written contract and then when you think you signed up for high definition and they come back and install ...
I signed up for Direct TV in early May. I was promised a rebate of $21 a month for the first year. The installer did tell me that I had to go online to sign up for it, something I wasn't told when I originally signed up. Following his advice I went online, signed up, only to be told by the website ...