I recieved a message from dhgate stating that I bought from a gaurenteed seller, if I recieved an invalid tracking number I would recieve 30 U.S. Dollars. Needless to say I recieved my money back due to invalid tracking number and non reciet of items. They are saying I didn't report an invalid ...
DHGate is definitely not a reparable company to do business with. I purchased a bridesmaid gown based on the description shown in the colors given in purple in August and they sent me a loud fushia hot pink color gown instead. I notified them of they error and they apologize for the mishap and ask ...
Ordered two derma cleansing machines. After about 3 weeks I received one 110 machine and one 220 that I could not use. I notified them right away. They LIE&they do NOT have any cutomer service department to handle claims. I asked to have the seller send me postage and I'd return the items OR ...
I ordered an ip camera form dhgate.com. I got it on 12-24-12 the camera did not have a brand name, the cd was cracked, i sent them 12 messages telling them about this and they said they would take it back but i would have to pay for the shipping. I paid less than $100 for the camera and the ...
I bought an item from DHGate and it didn't even match the image of the actual item advertised on their site. The seller begged me to turn off the refund when I applied for one and eventually settled for 40 USD off of my item because the seller knew he scammed me. Originally it cost 128 USD and I ...
I placed a $1600 order for lighting equipment from DHGate. All seemed to be progressing well. Then I got an email saying that my order had been cancelled. I sent an email asking why? - No reply Next I recieved an email saying my refund was complete. When I checked my bank account it was $98 less ...