After failing to check usacomplaints.com prior to ordering a Dell, I made the mistake of calling them up and placing an order. As of the writing of this, I have not yet received the unit and will be refusing shipment when it arrives. Here is my experience: I ordered the 1200.00 system via phone ...
I could write a book on this, but in a nutshell, I purchased a Dell, customer service was great until they got confirmation of funds available. After that, CSR's were being blatently rude, hanging up on me, referring me to non-existant Managers, etc. Shipment was promised to go out on 21st of april ...
I have Two Dell computer systems and I paid the extra for the so called Dell Support. And that is a joke. I would ask a simple question like What is the suggested refresh rate for my type of monitor and the reply a few days later would be a automated one saying my email was recieved and then a day ...
Dec 8 my husband ordered me a laptop and printer for christmas the laptop was $799 ($200 INSTANT REBATE) and a free printer and 3 years insurance for$120 we ended up getting a printer for $20 the person that we orderedit from said that our total was to be $790 and some change. When i received my ...
In short, from February to April I finally received a credit for a printer that I returned in February. I was billed for two printers. One charge was for original New printer that was defective upon receipt and charged for a refurbhished printer that was also defective. Both printers were returned ...
My 1st two Dell compluters were great!!! No problems and I recommended Dell to many friends. I then made 1 purchase for 2 more computers (top of the line). BIG MISTAKE! There is not enough space to log all of the contacts. However, as I read the other letters filed I see that I am not alone. Here ...