I called Dell to purchase a home system and was told by the rep. PAULETTE ROCA that I was approved for Dell preferred account in the amt. Of 3000.00 no interest for one year and that I had 90 days before my 1st initial payment. That was a big LIE!!! I was only approved for 1500. And it was not a ...
I am writing this letter on behalf of my mother. She is 82 years old. She has never had a computer before and this experience with a Dell notebook, which cost her over $1,500 has been a TOTAL DISASTER!!! Our family will never buy any product by Dell again and we will be sure to tell everyone we ...
I have some info for all of us that have been worked over by dell. [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] ...
In the past 5 months I've had 2 major problems. First, my hard drive crashes. Second, my D drive breaks. And when I call and tell them about these problems, they tell me to do things I've already done and then their tech people get rude. Plus, you are only a number to them, unlike how they claim to ...
I ordered 2 computer from Dell on 12-7 online. One computer had an offer for a $100 rebate. I received the computer and sent the rebate form with packing slip on 12-27. I received an email from Dell on Feb. 5th saying the rebate is invalid. I called the customer service number on 2-9, I was told ...
I bought the orignal computer from Dell on 5/18/03, in the month of February the fan on the tower of the computer had failed, which caused the wires in the computer to get hot and cause a shortage, which lead to smoking of the computer, I called Dell Technical Support they gave me instructions to ...