On 12/3, I purchased a Dell Computer from a William Smith (1-800-879-3355 x57870). At the last minute, he talked me into signing up for a Dell Preferred Account to get 90 day defferred billing. The only reason we went with it was that we were assured that if we paid it when the bill came in 90 days ...
Please find below my letter to Dell Financial Services detailing what has occurred so far. * I purchased a Dell computer in the fall of 1999. Just recently I called an 800 number back that was left in a voicemail message on my work phone. I had received it maybe one other time a month or so ago. ...
My email exchange with Dell financial "customer service" is self explanatory: Original Message Follows: Sent 6/13 Topic: Interest Rate Message: I just received my bill from Dell and was concerned that I was billed for finance charges since it was my understanding my account would be ...
Bought Inspiron 5150 laptop May 4, price $1795.49. Agreed total amt. Due would be paid in large amounts, rather than small monthly amts. Was told no interest due until April. Full amt. Paid by Oct. 29. Dell repeatedly demanded small amts. Ignoring our large payments. No response from Dell to our ...
Dell charged me for a late fee that was fraudulent and unjustified. On 01/27, which was my due date, Dell Financial debited my checking account $50 through ACH as agreed. On 01/31 I faxed Dell Financial at 512 723-3488 and requested that discontinue debiting my account. Because I did not know when ...
I don't quite understand why, but Dell is harassing my family and I. After all our payments have been made on their computers, I'm now being called by dell at least 3-4 times a day, and half the time they hang up as soon as I answer the phone (On the third ring). It's kinda wrong don't you think? I ...