I just hung the phone about thiry minutes ago, or should I say was hung up on. So let me first say, I am VERY, VERY pissed right now so bare with me. In June of this year (almost six months ago) I purchased a laptop over the phone. Every since it has been one headache after another. First of all ...
Purchased a computer for my lady and had it sent to her. Sent in receipts and form to DELL for rebate. Rebate check sent to my lady and not received due to incorrect address. I purchased the computer, so why the attempted mailing to her? Numerous messages online and e-mails submitted the same info ...
I too, was reeled in by the refund! I sent in the form and heard NOTHING! So I sent in another and they said I wasn't in the system! I am writing to the attorney general's office and the Federal trade commission about this matter! ...
I purchased a Dell Computer online a few months ago. All went well the computer shipped within one week and i got my rebate in one month. The rip off is that their website offered 0% interest for 6 months but began charging me interest on my second statement. The people at dell said it is not for ...
We bought a computer in Dec and had a $200 rebate coming. I sent in all the paper work then for the past 2-3 months inquired thru email, always got the runaround. Now they say I'll get it in 6-8 weeks. I think 7 months is long enough. The customer service is horrendous, terrible, very bad... ...
I only wish I had begun documenting my problems with Dell from the beginning. Sadly I was under the illusion that the problems would be temporary and Id never have to think about those trying days again. Ha. That was two years ago! I bought a Dimension 8100 in June. Right from the start I was ...