My horror story is the same as everyone else concerning dell's illegal methods with their collections of undue funds. I bought a new dell under the no interest offer for three months... I paid the computer off in full within 60 days... Now i keep getting late notices every month that are increasing ...
I bought a computer through Costco and that is my only saving grace because they will take it back, for up to 6 months, but if I can stop even one person from buying a Dell I will have done the world and that person a big favor. Dell has ZERO customer service. I called DEll and told them I had a ...
I bought a Dell Inspirion in October. Jan and the hard drive went out. Dell says that they could do nothing for me and apologized. Beware... Poor customer service. ...
A year and a half ago I called Dell Telephone Sales Department seeking to purchase a laptop computer for my husband. Assuming that Dell was still adhering to the same standards they had in 2001 when I purchased a computer for myself, I had no reason to mistrust the company. However, on reflection, ...
In December i ordered a dell laptop for my son for xmas. On Decenber 23, I received an email saying that I would not get my laptop till January 3rd. That very night I called the co. Using the phone number in the message, to cancel my order. The company gave me a hard time about canceling my order, ...
I am a lawyer. I say this because it amuses and disgusts me how Dell will try everything in their power to deny coverage on their equipment. When I (somewhat forcefully after 4 hours on the phone and a series of long, more than 15 minute holds) I explained to them that even if my computer was a ...