Background. I was interested in buying a Dell Inspiron 8600. I called their 800 number and quickly got a sales rep named Alphonso. I made my order and everything went smoothly. Later I realized I didn't add the one upgrade that I wanted (Screen Upgrade to WSXGA). So I called back with Alphonso's ...
I bought a Dell computer on February 10. The first fiasco was when they denied my $100 rebate. After three phone calls and finally reaching a "supervisor", they gave me Dell credit and no rebate. Then, yesterday, I tried to upload my website and my new computer won't let me access the ftp ...
Nice computers, good price. But don't give them your credit card number! It will be processed by people in India and used several times before you realize it. To make a gigantic, long story short, this is what happened: FEB 10 an order is placed for the TV advertised "Dimension 2400". ...
Dell's "Tech Support" is indeed a strange option. . Warranty option; totally understandable and in line with industry. . Dell's "Warranty" option: "Solve your PC repair problems before they happen! Protect your computer for up to four years by extending your Limited ...
On Dec 7, I ordered a Dell DeskTop 2400 complete with speakers, printer, the works. I was told my Atm credit card did not work on such high amount so he was going to break it down in smaller amounts. He stated that it still would not go through. He stated I needed to send an overnight mail check ...
I realize that the people with problems tend to be more vocal than those who have no problems. Even so, if you search the Dell Support forums (http://forums.Us. Dell.com/supportforums) for words like 'bad', 'terrible', 'lousy', etc. You will see that a substantial number of customers experience ...