I have been a customer of Dell for a while. When ordering you get good help. However, if something goes wrong you do not want to have to deal with the Dell people. I ordered a computer last year and I had great help when I ordered it. I had a problem with the screen going out though and I needed it ...
I had a problem with my computer. They told me to fix it over the phone while they told me what to do. I told them it was going to break further and they said they would be responsible if anything broke. After sending it in they held it hostage and would not repair or send it back until i said i ...
Case # 627386104 - I've had issues with this computer since I took it out of the box and all the techs want to do is reinstall windows. I tried to tell them there was nothing wrong with the hard drive (both times) but they insisted on replacing it. The problems re-occurred just the same. I've had ...
I was contacted on the internet, someone that i had chatted with many times. He said he worked for dell and they where having a clearance sell. And that since we where chat friends he could get me his discount plus the clearance price. He gave me a good price on a laptop and a flat screen tv. Which ...
This month, "Fortune Magazine" (Sept 15,08), on page 35, of article technology (about Dell) we quote following from this article: "Dell has become almost a byword for lousy customer services". Purchased from Dell "Inspirin Laptop" paid $1,394.21. After purchase, I had ...
I was sent two (2) emails verifying that I was approved for financing and after I ordered my system they told i needed to talk to there verification dept. And they said they ran the wrong SSN and made me apply again and then I was declined. ...