After having a $1200 Dell computer system for a few months past its 3 year extended warranty, the hard drive failed. I spoke with Dell customer representatives 3 times and received the same reply: "You need to buy another hard drive, your is no longer under warranty." In other words, a ...
My daughter purchased a Dell Inspiron 1501 laptop computer in July with her graduation money as all MSU Students must have a computer. Within the first few weeks she had to have the keyboard replaced, luckily under warranty. Then her battery died, which again was under warranty and was replaced ...
I bought a new DELL on the 7th of August from Staples, in Connecticut, for my small business, to be prepared for the new academic year. I had my data transferred to the new computer at a considerable cost. After a vacation, I returned to Connecticut on the 29th of August. On the 10th of September ...
I have purchased MANY Dell computers, printers, tv's, etc. Not one product I have purchased came without some sort of problem. I thought I was smart when I purchased the Gold plan warranty which gave me direct access to support instead of waiting on hold for the dreaded minimum hour... When I ...
I bought a Dell computer in April. Shortly there after I encountered many problems with the machine. The fan was making an awful noise. I called Dell and they promptly came out to my place of business and replaced the fan. Two weeks later this new fan started making the same noise. They came out ...
I bought a Dell Inspiron*530, with wirelell keyboard and mouse. From the first time I set the system up, the wireless fuction would stop communicating after two maybe three functions. I called help desk, we would get it working. Three or four functions later, mouse and keyboard would freeze up ...