My doctor put a request through directly from her office and told me I had to contact customer service to get it sent. When I called, the prescription had already been sent and was in it's way. I found out that all they had was the non - formulary non-generic and it was going to cost $98. Customer ...
In this age of digital service, how unfriendly can one company be? I continue to receive communication after communication, all of course very important, without telling me which of the eleven drugs I'm taking they are referring to - - - it's aggressive stupidity. A simple cut and paste would let ...
I am an employee. My daughter went out of town with her father, where there were no network pharmacies within 100 miles of her. I was told by two different Customer Care Reps that CVS Caremark employees DO have an allowance for an out of network override, and just to have the pharmacy call and they ...
Cvs pharmacy 846 w ave k in lancaster, california, has the worst customer service i have ever encountered. Pharmacist is rude and detached. Always has her backs to people, no social skills. Pharmacy tech is rude. I have had multiple issues everytime i go there. I am a physician and i will ...
This really angers me. I have primary progressive multiple sclerosis and they will not fill prescriptions for anti-fatigue medications (first Nuvigil (which I took previously as Provigil) and second, a prescription for Adderall). I gone the pre-authorization and appeals route to no avail. I have ...
My insurance plan change on its own from MEDCO to cvs carmark on 1-1 When I had Medco I had no problem with filling an rx once a month. Now that its changed to the caremark, they have the records that show the rx has been paid for in the past, They even did an override on 1/1 for the rx because of ...