Correctional Billing Services (Evercom) has a monopoly with many correctional facilities throughout the USA. Rates are extremely high to connect for each call (about $5) and then $1 per minute. Cannot help wondering if the correctional facility shares in the charges (kickback). Problems I have ...
This company will leave you on hold for hours. You have to call them to find the amount due, call your regular phone company to make a payment, then call back to give this company a confirmation number. I have always been on hold at least 45 minutes each time with this company. I am receiving local ...
April 5 A representative from Correction Billing Services left a voice mail on my answering machine today stating that because I accept collect calls from a correctional facility, there would be a fee added to my phone bill for each collect call I accept. A toll free phone number was left to ...
I was contacted by this company stating I needed to set up an account with them so that I was able to receive phone calls from my husband, so I did just that. Since I have set up the account there has been nothing but problems. One time it works the next time he tries to call it does not work and ...
I had an pre paid account with this company and have paid thousands of dollars into this company, over the last year I made a payment using the automated service like I have done many of times, only this time I was told my son's girlfriend told me that he said that he was unable to call because ...
I was notified by phone that I cannot get collect calls because I went over in my collect call usage. I have Verizon California and had always received my collect calls billed on my Verizon bill. My husband is in a correctional facility and was not able to call me but relayed a message to me via ...