I obtained service for elderly mother who quickly moved and the service cancelled. Charged for service nonetheless. Device lost by UPS—negotiated settlement with Connect America which we paid, received confirmation from Company. Received persistent phone calls requesting money and insisting it had ...
Prior to the end of my mom's 1st year, the system started going off unexpectedly. And when I say "going off", I mean an extremely frightening alarm, especially for an 80 year old woman.in order to stop it, she had to unplug it.in November, she contacted them stating she no longer wanted ...
My elderly mother ordered this system. They withdrew over $90.00 from her checking account even though she didn't activate the system and returned it UNUSED. They then charged a $50 restocking fee, plus shipping (even though SHE PAID the shipping). I've read and re-read through their "terms ...
ANYONE considering a medical alarm should avoid Connect America like the plague! Their customer service stinks, their employees are extremely rude and there are so many other competitors you should consider. After signing a one year contract for I began trying to contact them near the end of ...
My Brother passed away in Hospice in November. Reconnect subsequently debited my checking for $179 in 2011 and again in February of of 2012. They will not cancel the account until the equipment is returned and I told them in 2011 that we didn't know where it was at. They want to charge me $360 for ...
This company is terrible. I have filed a complaint with the Attorney General. ...