The hotel is charging us an additional $350 for "smoking" in the room. Neither my husband nor myself have EVER smoked. The owner will not return my calls, the general manager just keeps saying that they have a comforter from our room with cigarette burns in it as well as sending me an ...
I had reservations for 2 night stay at Comfort Suite for May 30. However, I woke up that my morning and found that my car had been stolen. A police officer came over and we reported the vehicle stolen. Therfore, I cancelled my reservation for that evening because i no longer have a vehicle for the ...
We used a credit card at this location. I was charged a 192.57 for a room that was supposed to cost 92.57. We were told the extra charges were for damages to the room. We were told they needed to replace sheets that had red stains on them. My daughter told me there were red and black stains on the ...
Manager Eddie Banker (probably not a real name its the name the man is using in this country,) Is a total jerk not only did he make obscene jesters to my son in law, in front of my two children. He also stole my money. This man kicked us out for having to many people in the room even though we told ...
Upon check-in myself and another Police Officer were told that our room was not ready, since the hotel was full the night before. We were told we would have to wait in the lobby while our room was cleaned. We did not really mind since they had a TV however an hour went by until we were told we ...
I printed a coupon from a reputable travel source on the internet. The coupon was for this specific place and was not to expire for many weeks after I was to use it. It was denied because the manager "doesn't take coupons anymore" When I expressed my concern for this problem, I was ...