I am being charged $40 for a Comcast tech to come to my house and address a Comcast issue - I had been paying for high speed internet for 6 months and not getting it. The tech was able to identify the problem and correct it via the comcast office. Why should I be charged for a Comcast problem? ...
The xfinity mobile concept is great. Many features like the DVR manager, digital box control and guide work super. That’s the end of it though. The visual voice mail is slow and when it fails Comcast does not care! I was directly told by their customer service reps (term used loosely) the following ...
I am a former Comcast customer. I will never use there services again. I terminated my services in October because I was moving to another state. They are now charging me for a modem that never existed. I returned all of my equipment and paid my final bill in person at the Comcast location and I ...
When I signed up with Comcast a few years ago I purchased my modem for a "special deal" of $99. Recently I looked at my bill, and discovered that they'd been billing me $5 month equipment rental fee for the modem I already owned. That's $120 over the course of 2 years. Since I no longer ...
All services down, spent two hours on my cell phone trying to solve issue. Getting the run around and being told no one can fix or find the problem till saturday. When I ask to speak with a supervisor I'm put on hold for 35 minutes til another rep picks up. I have yet to speak with a supervisor. My ...
I received my 02/09 bill; once again, COMCAST raised their prices like they have done for the past 10 years. You certainly know how to make money and forget about customer service. I called your Oakbrook, IL and spoke with Jan. I changed my Digital Preferred Package @ $77.90 now $79.90 effective ...