All services down, spent two hours on my cell phone trying to solve issue. Getting the run around and being told no one can fix or find the problem till saturday. When I ask to speak with a supervisor I'm put on hold for 35 minutes til another rep picks up. I have yet to speak with a supervisor. My ...
I received my 02/09 bill; once again, COMCAST raised their prices like they have done for the past 10 years. You certainly know how to make money and forget about customer service. I called your Oakbrook, IL and spoke with Jan. I changed my Digital Preferred Package @ $77.90 now $79.90 effective ...
I fully expect to be overcharged when leaving Comcast. Sometimes I have to pay an amount I know I don't owe to keep it off my credit. Its not right, but it is the way it goes. This time... They got to greedy. Tried to get me for almost $100. Burden of proof is on me again. I was ready with the ...
Comcast has good service here when it comes to internet and phone. But cable is a different story and only one part. The VOD (video on demand) isn't the best service i have seen. It always seems to have problems with error messages. I have called about 10 times to complain and was so fed up I stop ...
I've been a Comcast Customer for over 5 years, bringing Comast with me everywhere I go. Unfortunately, I've been late once (recently). I've called Comast twice, and both times, they won't allow me to make arrangements. I'm talking about 2 day grace. So, I'm upset and ask to cancel my account... The ...
I have been fighting to get my bill sorted out. It started back in April/10 when I cancelled my service for the season. I was to receive a refund of $ 119.58. That I did not get until late August/10. Then a few weeks later I get another chg. For $ 119.68. I hold on to that for a while to see if the ...