Comcast has hands down the worst customer service I have ever encountered. They screwed up our installation twice, give us the run around every time we call, promise call backs and never deliver, change their story and straight out lie. We have lived in our place for over 3 weeks, and despite ...
I have Comcast and I have noticed that my bill continually goes up. When I called I called the local 973 number. As I was speaking with the customer service rep, I realized that she seemed to read from a script. She could not answer any of my questions and instead kept advising me that my payment ...
Jan: Upgraded Cable Service to include STARZ. Was told that cost of upgrade was $10 a month Feb: Received first bill with upgraded service, was charged $16 for upgrade, not the $10 that I was quoted over the phone. Called Comcast and I was told that the first month was higher due to prorated fees ...
This company seriously needs to get its act together. It forces people to sign up for service before giving complete info, doesn't update their system regarding orders, and loses people on their convoluted system. One department says I already have an order at my address, and another department ...
Your company has not acomplish YOUR SATISFACTION GUARANTEE for me in any way. As it states on your commercials, your billing invoice that your company sends and most important your policy. I am very upset on how your company handles my billing. It is not my fault that your COMPANY DOES NOT KNOW HOW ...
Your service is the WORST. You constantly drop the signal, every single day and for about 10 minutes today I didn't get any premium channels. You people need to invest in the equipment you need to keep up with today's demand - which you have FAILED to do. I am so disgusted by your service AND your ...