Your company has not acomplish YOUR SATISFACTION GUARANTEE for me in any way. As it states on your commercials, your billing invoice that your company sends and most important your policy. I am very upset on how your company handles my billing. It is not my fault that your COMPANY DOES NOT KNOW HOW ...
Your service is the WORST. You constantly drop the signal, every single day and for about 10 minutes today I didn't get any premium channels. You people need to invest in the equipment you need to keep up with today's demand - which you have FAILED to do. I am so disgusted by your service AND your ...
I am being charged $40 for a comcast tech to come to my house and address a COMCAST issue - I had been paying for high speed internet for 6 months and not getting it. The tech was able to identify the problem and correct it via the comcast office. Why should I be charged for a comcast problem? ...
The xfinity mobile concept is great. Many features like the DVR manager, digital box control and guide work super. That’s the end of it though. The visual voice mail is slow and when it fails Comcast does not care! I was directly told by their customer service reps (term used loosely) the following ...
I am a former Comcast customer. I will never use there services again. I terminated my services in October because I was moving to another state. They are now charging me for a modem that never existed. I returned all of my equipment and payed my final bill in person at the Comcast location and I ...
When I signed up with Comcast a few years ago I purchased my modem for a "special deal" of $99. Recently I looked at my bill, and discovered that they'd been billing me $5 month equipment rental fee for the modem I already owned. That's $120 over the course of 2 years. Since I no longer ...