After several months of attempting to contact corporate regarding an account issue and employee complaint... I have STILL NOT RECEIVED A CALL BACK! Customer service has even issued a "Ticket number" and "Corporate will call you back within 48 hours"... That was on 12/22. Today ...
How much we hate Comcast... The only reason we have it is because it's the only cable service in the area. They are the worst company in USA. The cable went down due to a storm, made an appointment where the technician was supposed to come between 2pm and 5pm. My husband had a procedure done at the ...
Comcast gave a deal on their Business class internet. Although the service is constantly interrupted for servicing of the lines, they have more or less been reliable. This Christmas, they decided to give a rate increase. They said it was in the fine print of my November bill, although I could not ...
Bought a comcast support from these men. They provided a totally free comcast licensed device. After purchasing named comcast to routine deploy. They requested which device I'm receiving. I described the design with present. They stated that device isn't going to work. THEY REQUIRE A DOCSYS 3.0 ...
Comcast is overcharging and under serving their customers. I know someone that works for them and in their bathrooms it says "get them to pay most of their bill and you may receive a bonus" They have no QA system for their customer service so their customer service is horrendous! They ...
I called Comcast 610.367.6666 on 11/2 to see about downgrading my service due to some financial strain on our budget. I was happy to hear we would be able to save approx $19 a month and still have channels 2-100. I was informed by customer service that I could switch to the bundle package ($89.99 ...