I signed up for comcast internet a few years ago. It was supposed to be a special price of $19.99 but it was 45 bucks. The first red flag, but what can you do? There are no other options for high speed internet. (there is a DSL plan around, but it's about the same price as comcast and about as ...
I am going to switch to SureWest, don’t know if it’s the best choice, but it is $100/mo cheaper than Comcast for the same stuff. The change will happen in a week. I never contacted Comcast about the change, but Surewest put in a request to take over the phone number. I talked with a Comcast Cust ...
Our saga began with the purchase of a cable card and took about 4 visits over 3 months by service technicians to fix. We also have a TV with a regular cable box that was not working and took a couple of times to replace. As frustrating as this is - it is not why I am complaining. Since Aug. Or so ...
I already have Comcast TV and Inernet, and was wanting to add Digital Voice. When I tried to set it up the first time, they told me that I had to pay the delinquent amount first before I could. Understandable. I payed it the next day and called them back to confirm. They told me that I had to wait ...
I called the comcast billing number today because I was being wrongly charged an extra $5 a month for a telephone modem that I DO NOT HAVE. I have the same cable internet modem that was installed by the tech in my apartment 2 and a half years ago (NOT AT MY REQUEST) I signed up for phone service ...
First, I called to ask about pricing after our contract was up with the triple play package and I was told one thing. Then I called back and asked again. I was told that there were discounts for the internet service for 6 months and no discounts for the phone. I agreed to getting the internet at ...