Comcast bills in advance - so when we disconnected our service, the credit balance was more than $70.00. A very firm service rep advised that it would be at least six to eight weeks to get a refund. This is totally unacceptable. If I missed my payment, the service would be disconnected. I expect ...
I was REQUIRED to use Comcast when I moved to my apartment in December because the complex had a special deal with them. Not only did they overcharge me the first 3 times I called because they clearly did not understand what I was explaining about how I already pay my apartment complex for basic ...
I have been a loyal Comcast customer for about 3 years now and want to make clear That I have never missed a payment or sent in a missed or late payment. Last week my cable service all of a sudden just stopped working. It was about 8:30 at night and I called Comcast to get the problem resolved. ...
To Comcast about Bandwidth Capping Until you remove the caps on your bandwidth, everyone should have to call your company CON-cast! If somebody buys an internet connection called Xfinity, there should be no bandwidth caps or limitations. I asked about these matters when the install guy came, and he ...
Last week they lied and said they couldn't get in our gate and we don't have a gate. This week they cancelled the service appointment because they said they called three times and we weren't home which was also a lie. It is nearly an impossibility to get a live person on the phone and when you do ...
Stay away if you can! I've been on direct bill for 2 years. When I try to order a pay per view movie I get a message that I need to call customer service. So I do. I wait on hold 45 minutes and then was disconnected. Called back & waited 35 minutes and was disconnected. Called back a 3rd time ...