Recently my husband signed a bundle agreement with Comcast for our home. After becoming effective, caller id shows with my first name and his last name. This person does not exist and the contract was signed by my husband, not by me. My husband called Comcast and was told we would both have to ...
Signed up on prepaid calling over 2 weeks ago, and I still cannot receive calls from the jail facility where my son is at. Called again on 9/22 and again on 9/25, just to be told again that the phone block should be clear within 2-24 hours. I still am worried that it still won't work by tomorrow. ...
I am so sick of Comcast I could throw up. A couple of weeks ago my phone was acting up so they sent me out a tech, he did not fix my problem so I had to call them back. The next day they sent another tech out, and the problem was on the outside of my house, he fixed it. Then I got a bill for $35.00 ...
Nashville Comcast Customer service is the rudest, least helpful CS that I have ever dealt with in my 62 years. Beginning with no listing for customer service in the phone book, to rude CS reps who don't listen to what you say, to menus that do not offer an appropriate option, to inability to ...
Last Monday I call Comcast to pay my bill, I had forgot about it and had my services shut off. When I reach customer service I was told that I was not listed on the account and would not be transferred to collections. After telling her that yes I was, I have been on the account since we signed up ...
Comcast quoted me a price of $25 a month for cable internet twice. The first time they sent me a bill of $66.00 and when I inquired about the high bill they responded with, "Oh, sorry Sir. Whoever quoted you that $25 a month shouldn't have done that. You can be guaranteed that they will be ...