Comcast web site refuses to give general product information unless you enter your street address. And, you can't send comments on their web site without entering even more personal information. If you want to compare their service with others, you can't access the information. They shouldn't have ...
I currently have Comcast for my cable, internet, and phone service. Since signing up for their service in June of this year, I have had monthly issues and interuptions in service. To be honest, the cable is not bad. The internet and phone service is TERRIBLE! The most recent (and still occuring) ...
My hd feed goes out all the time. When I call, I am on hold for at least 10 minutes (like tonight). When I finally get a customer service rep, I am offered to pay additional money to fix their product which is not working. (HD DVR box) I already pay close to $200 per month for a static-ridden ...
A few months ago we contacted Comcast by calling the 1-800-COMCAST number. We had to place the order 4 times because it kept being rejected. Come to find out the people who lived at our house before we moved in had a home based business. We were told that they would switch it from business to ...
I switched to the comcast bundle last year, ever since I did, every month my bill has been incorrect and every month I have to call and spend an hour or more on the phone trying to get it straightened out. I even had to take time off from work and spent 2 hours at their office to get it ...
Unrelated to the storm - my cable (internet & tv) went out in August - it took them 5 days to get someone out to fix it. Funny thing was I could get the guide on tv but no pictures. The technician told me it was some sort of problem only on my line. I was promised a credit for the days I was ...