I've got a 30 year mortgage with Citimortgage, and I've called customer service once, that was today. I wanted to request to have my payment date changed because all of my bills are due at pretty much the same time. Well the answer was no but that's not the complaint. The man, who I could barely ...
I've been trying to benefit my house with Citimortgage since July 2. It's today September 28th and that I still haven't obtained a reimbursement check from their website. I first named directly into demand a benefit on May 28th because of my house being ruined with a storm on May 25th. The sent me ...
Having customer service located in India is worse than offering no customer service, because not only is no help given, but the customer's time is wasted on top of everything! The service reps have no idea what the American customer is really asking—they merely give a scripted reply that doesn't ...
Several months after I closed on a refinance, I was checking some numbers and found $200 of financing that was not accounted for. My mortgage documents said I paid $1000 in prepaid interest, but when I pulled up my Citimortgage account, it said they only collected $800 in prepaid interest. Looking ...
This company after complying with all their requests, continue to hold our insurance claim funds. Now we are in the middle of repairs, vendors requesting their money and they continue to give us the run around. I don't know what else to do. Our lives are upside down, the house full of dust ...
I am going right through the exact same problem with citiMortage given that they obtained ABN... Differences in my own escrow account, recommended property-tax raises that aren't legitimate using the Placer County Assessor's workplace, and of course the language screen with citiMortgageis ...