My wife and I retired and bought a little house. We were going along just fine until CitiMortgage purchased the note from CountryWide. I was paying about two weeks early and having the money automatically sent from my bank, a very respectable company, USAA. They have been maintaining for a year now ...
I have my mortgage with CitiMortgage, not by choice but because my loan was sold to them. My husband lost his job of 20 years and began a new one. Knowing we could not afford the same mortgage payment we had, I began steps with CitiMortgage to get a loan modification. This process began in August, ...
We have an existing loan with CitiMortgage, so we went to the local branch office and asked for a lower interest rate. They assured me this was fine and that I needed to reapply for the new rate. I did. Then my spouse did. I got one letter saying we were rejected and another saying the file was ...
My wife and I refinanced last fall on the home we have been living in for a few years. I have been a homeowner for over 20 years and have had a mortgage with many lending institutions. With my wife out of work and our budget tight, we needed to refinance to pay off some bills that had higher ...
Citi bought my loan after closing, and somehow my county taxes were not paid, as the HUD paperwork documented at closing. I received a county tax bill 5 months after moving in. CitiMortgage claims my escrow is at zero, in the red. How can this be? We just bought the home. They never notified us 2 ...
I filed for bankruptcy because I missed 1 mortgage payment. CitiMortgage told me they would send me paperwork so that I could apply the missed payment at the end of the loan. I NEVER received the papers, and they kept sending my payments back, saying the full balance needed to be paid. After 6 ...