My husband died suddenly on May 15. He left a bill with Citifinancial that was in his name only. In good faith, I tried to pay them off. I sent them a check for 26,058.09. They sent the check back, stating I needed certified funds. To top it all off, now they are telling me the payoff is 27,305.97. ...
As a single parent, I got a home mortgage with another Associates Home Mortgage. They told me less than 2% of mortgages were sold the first year. Before my fourth payment was due, my mortgage had been sold. I had been escrowing insurance and taxes with the first mortgage company. Once Citifinancial ...
My husband was laid off from his state job because of budget cuts and has not been lucky enough to find employment. Our loan was originally through Associates and was bought by Citifinancial, and we were not notified of this. Due to financial constraints, we got behind in our mortgage payments (3 ...
My husband has been unemployed for approximately a year and a half. We got behind in our mortgage and entered into a forbearance agreement with Conrad at Citifinancial. I will not even touch on the problems we had entering into that agreement. Suffice it to say, we received a lot of misinformation ...
I was part of the class action suit against Citifinancial, and on January 28 I received a letter from Citifinancial stating that they had received my settlement check from the FTC lawsuit and would apply it to the principal of my loan. I spoke to two people from Citifinancial customer service and ...
Problems with this company: regular additions of undisclosed fees to our account; refusing to send a written statement explaining the fees; insults on the phone; demands not to talk on the phone when asking about the fees; hanging up on me when I ask for a written statement of his explanation of ...