I've been fighting with CitiFinancial for over three months to get my account posted as current for a payment that they said they haven't received. I've spoken with at least EIGHT people to correct their mistake. At first, I spoke with Monica (1.800.753.3673), who said I had not sent in the correct ...
This company has given us nothing but headaches. We have been trying to sell our house for almost four months now, but the market is at its worst. So we tried on several occasions to get a short sale deal to help us move sooner. We are tired of the runaround from their so-called service department. ...
I've been having problems with Citifinancial Mortgage since 2002. They steal mortgage payments, add fake extensions, and reverse payments from 10 years ago. It cost me $30,000 and ruined my credit. They are also responsible for my loss of employment and wages. The Indiana attorney general does ...
We did a refinance for a better interest rate with Ameriquest, and they sold our mortgage to Citifinancial. It has been a total nightmare ever since. Every year our escrow is short. I make up the shortage with coupons and separate payments for escrow only. They never apply the shortage, and now I ...
So far I have been waiting for my payoff information for a week. They will not even provide an explanation of why I cannot get that information. Avoid them if you can. ...
I refinanced my mortgage loan just 8 months ago to lock in a fixed rate. Within a few months, the Citifinancial Corporate Monsters bought my loan from Decision One Mortgage. It has been a nightmare for me ever since. I forgot what it was like to just get a mortgage statement each month and pay it ...