I recently discovered the horrors of Citifinancial Auto for myself, when they stole my car from a repair shop. My payment was current, and the car was there for only twelve days. The auto repair shop (Northside Transmission Service, Porter, Texas) had reported the car abandoned for 33 days, and it ...
I too have fallen prey to their lies! I am a disabled single mother of 2 and I lost part of my income, and back in April I asked for a hardship loan adjustment (this is to help lower the interest rate, which lowers the payment). I was told that since I had made March's payment and was current, I ...
I suffered a total loss of the financed vehicle on September 6th. After 2 months of waiting for the GAP insurance company to confirm whether they would pay or not, I contacted Citifinancial for help in getting the insurance company to at least answer my call (a rip-off report for another time). I ...
CitiFinancial calls many times during the same day, and it is a different phone number when you go to call back. Some of the time the phone number does not work. These numbers are not the one listed on the monthly statement for customer service. That is another issue. When you call, after you give ...
Working with CitiFinancial Auto turned into a complete nightmare. After a crash, my insurer ruled the car a total loss and said it would pay CitiFinancial the car's value. That sum fell short of my loan balance, and with no Gap insurance I was left owing $4000. CitiFinancial and I were both told of ...
Should Citifinancial Auto, or any company in its family, offer you financing, say no. These people have no ethics whatsoever. Lost income has put me behind on payments, as it has for plenty of others recently. The 18th is when my installment falls due. Seeing that March's would come late, I rang ...