Compared to the nice and neat experience I had with American Express over a faulty transaction, I should never, never have opened an account with Citi. The process of dealing with a faulty transaction with Citi left me outraged. I had a faulty transaction on my account. I called Citi. They asked me ...
I had a checking account with this bank. I had a heart attack, was hospitalized and had open heart surgery. My son, who by the way is 15, went to the ATM to deposit a check for $20 into my account, and he accidentally entered $200. Not knowing any of this, my wife used my bank card and put my ...
I also received the letter from Citibank announcing that my interest rate would rise to 29.99%. I decided to keep my existing rate and continue using the card until its expiration date in 2011. Citibank did something else: it closed my account and now charges me 24.99%. I was shocked when I opened ...
They talked me into not making my minimum monthly payment and told me they were going to freeze activity on my account so that I could get my balance down. They didn't. After six months of paying the payment on time via autopay, they told me that I misunderstood the deal and that I was only to ...
Dear Sir, I have a Citibank credit card for which I made a purchase of Rs 6817.13. I dropped a cheque for Rs. 6800 in the month of November, but the amount was not debited. Again I got a statement with interest of Rs. 7428, for which I have paid a cheque of Rs 7000. Please find out what the problem ...
This company is fraudulent. I received an overdraft fee when I never used the account. The letter said I had 15 days to pay the fee before my account was closed, but the account was closed after 5 days (that's fraud!). Then I called the customer service line to try to pay it. I was told to go to ...