This company does not have adequate staffing to answer queries regarding credit card billing. Twice today i called and was directed to "accounting" the first time, and after 27 minutes, the line disconnected. This evening, after 23 minutes without a live person, a voice came on the phone ...
I purchased 2 airline tickets from Cheapoair. 2 separate tickets for 2 different people. One was issued but the other was was not available due to technical problems... But I could purchase the ticket for an additional $100.00. Below is from their email. "Due to the involved airline (s) that ...
I booked a flight for my husband and myself on Cheapoair.com. When booking the flight the computer changed the dates to April instead of July. I did not notice the change until receiving my itinerary. The "customer service" rep barely spoke english and said there was nothing they could ...
PLEASE take caution and do not book through this company. With the economy the way it is right now, customer service is so important because you want to trust your hard-earned money in good hands. These jerks took my money and then cancelled my flight, saying it was the airlines fault because my ...
Dear Sir, our insurance policy is provided through a 3rd party. The entire coverage is listed on our website when you purchase it. It is upto you the consumer to review the policy and make sure if fits your needs. Most insurance companies do not sell a policy that allows you a full refund, because ...
I booked a trip without checking them out first. The departure flight was never booked, although on emailed itinerary. Departure flight airline did not have my booking, but the return airline did. I cancelled my credit card immediately—good thing because three days later, I still had no departing ...