I reported Chase Bank on January 18 for not processing my payment which was made on their faulty broken website on January 12 to be processed by January 15. It was still not done by their incredibly inept staff, not even answered by their inept customer service department, and they tried to say I ...
On August 8 (Monday) I reported the collections department for contacting us for payment when our payment due was not past the terms of our agreement. As of the 16th of any given month, if payment is not made, we are liable for late fees and it can escalate from there. I informed the person calling ...
I will keep this as brief as possible. Last month (7) we kept getting calls from an 800 number several times daily beginning on 7/2. Finally one evening I picked up the call. It was Chase bank attempting to collect a debt on our property. I said what debt? They said my mortgage payment that was due ...
I have been trying to get a modification on my loan and for the past five months all that Chase has done is request the same forms that I have mailed or faxed to them. When I call to follow up on the status of the modification you are told that everything is fine, then a week later you receive a ...
Completely agree. Since going into short sale with Chase in second position, they have consistently violated the Fair Debt Collection Act by leaving a consistent 3 messages per day at work and home numbers. The first mortgage holder (there is a first and second on the property) was notified as per ...
In November I sent in the forms and all necessary paperwork for the Loan Modification Program. In December I was informed they were missing my bank statement. I faxed this to them about 6 different times and they continued to say they did not have it. Finally in February they acknowledged they had ...