My husband bought the house we live in in 2010 a few months before we started dating. The next year to now we have had nothing but trouble with Chase Bank. First they called and sent notices that said we either did not have or it had lapsed on our home owners Insurance, our insurance agent, Bless ...
This complaint consists of a few parts. Today, for the third time, a man came to my house to try and collect my mortgage payment. I am 2 months behind. When I told the man I did not want to reveal details of my mortgage agreement to a stranger, he became abusive, tried to force his way into my ...
We got 2 months behind on our mortgage. Chase did offer us a repayment plan, which we followed. I made a cash payment through Moneygram, on the payment due date. Chase had the money in 10 minutes. However, now they are telling me they do not accept Moneygram, and better still, they cannot find my ...
On January 6th I contacted Chase Mortgage Customer Service to request a payoff on our existing mortgage with Chase. The company informed me it was their policy to charge its customers $30 to fax a Mortgage Payoff Statement. This is outrageous and I told them this is exactly why Americans are fed up ...
I have been going through the modification since 2009 and it has been such a hassle. I have been approved twice. I was approved for the second time in September my first payment was to begin 12. Being proactive I decided to pay my first payment in November so that I would always be month ahead. ...
I am in the same position with Chase Homeowner program. I have been applying for the modification program since 2009 and we are now in 2011 and I have yet to be approved. Guess what I finally received my 2nd approval letter with my new payment amount to start December. I was so excited I went in to ...