Where do I start with all the errors, problems and unpleasant service. Ill just tell you the catalyst to where it all went downhill, they sent all my financial information to the seller and in response to their error said "well, its not a big deal, he probably didnt even open it". Nice. ...
I applied for a home modification in March. I received the package from Chase. I filled it out and sent it back overnight. About two weeks later, I received another letter stating they didn't get my documents and the modification was no longer valid. I called Chase and spoke with someone. The guy I ...
I have had the phone face, been accused of being a liar, chastised about my financial situation. Asked for a modification and was given a situation just as bad as the one I suposedly modified. I hate them absolutely hate them their policies, hiring practices and the people that slip thru. If anyone ...
Waiting on my home modification for about 6 months. What is the story? I have a representative working for me and they say everytime you call you cannot give any time frame on start of negotiations. What is really going on with Chase and home modifications. I am really hearing alot of complaints. ...
I was told I would need to have surgery and be out of work for a while. I had always paid my mortgage payment on time and more than the specified amount. My plan was to get ahead on the payments. I was actually one month ahead. I called and asked Chase if it was possible, since I had always been a ...
We have been trying to get a loan modification thru Chase for the last 6 months, I was told over and over not to worry Chase did not want our home they would find a modification that would work for us. I was told this up until the end. Our house went to Sherrif sale on June 9. Two weeks later I ...