Chase Bank
Found 336 reviews / complaints
Page 22

Chase Bank
Former WaMu customer finds impersonal policies and is moving elsewhere

Business & Finance andersonic5 0

I used to be with Washington Mutual. Then Chase came, bought them out and instilled their corporate policies on us former WAMU customers, which are impersonal and self-serving! WAMU treated me like a person and took into account (pardon the pun) my individual situation when dealing with things such ...

Chase Bank
Overdraft fees reached $434.20 and a rude representative

Business & Finance Jawny 0

I'm on a fixed income and had no problems with Washington Mutual since 2003. Since Chase took over I've had nothing but problems as far as overdraft fees as of this past week I'm up to $434.20 and that's checking my acct. At least 2 times a day. There's also charges I have no idea were they come ...

Chase Bank
Rewards points lost after credit card change

Business & Finance TracieCovell 0

I am very unhappy that my points have been taken away due to my credit card change and will be canceling all my accounts with Chase as soon as I chose another bank. It is not my fault my card changed it is the companies so the almost 8thou. Points I used to have I no longer have ...

Chase Bank
Telephone banking difficult and customer service representative untrained

Business & Finance _Jane1_ 0

Chase telephone banking is very poorly organized. I could not figure out how to get the posted transactions to be repeated. I got a customer service representative on the line and after dismissing my difficulty as silly he could not figure it out either. He put me on hold two times to ...

Chase Bank
New $10 fee for transfers between savings and checking accounts

Business & Finance Ron Goins 0

I used to bank at WAMU before it was swallowed by Chase. I have a savings and checking account. The two accounts are linked. I keep little in the checking, since I write few checks, and a substantial sum (approaching $100,000) in savings.in the past, when I wrote a check, the overdraft amount was ...

Chase Bank
Overdraft fees and constant efforts to collect more money

Business & Finance _megan12_ 0

What's with all the fees on overdraft and all the ways you try and get more money from me. Why can't you make the customer feel like their money matters and that they are valued. ...

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