I have been having problems with my internet connection for the last several weeks. I have been on the phone with various Charter representatives, many who could barely speak English. A few days ago a representative told me that my internet problem was due to my McAfee Virus protection. They ...
Had Charter high speed internet with AT@T phone service for two or three years and very happy with it. Switched over to the Charter bundle offer a few months ago. The internet service is truly pathetic. VERY slow to connect; access to E-mail is unreliable; frequently booted off when finally ...
Charter Communications is a fraud. They give customers the run around and have about three standard replies when you call support to address repeatedly dropped connections. (1) There is an outage in your area, (2) We just fixed an outage in your area, (3) Your cable modem is bad. It doesn't matter ...
I cancelled my digital cable and telephone service effective April 25, but I did mantain the high speed internet. I received a bill for the period of April 26 and May 25 which included an amount of $65.32. I wrote them a letter on June 2 indicating that I had cancelled my digital cable television ...
Living in a small town does not offer many service providers for phone, internet, and cable. So, I was "happy" to think that I could go through Charter Communications and "bundle" 3 bills together for just $62.00 a month. I called to get my service connected in September. I was ...
They told me that if i change my serve that i would be able to except collect calls because my son is in prison an that the only way i have to stay in touch with him the lady i talked to told me that she understood because she had a son in prison to because i told them that if i could not except ...