Charter is in its bankruptcy and though it is understandable they need all the aggressive sales tactics, it has got to be in ethical limits not to either confuse or con the customer. I have experienced two methods with they have dodged from their offered bundle services: 1. They offered by mail ...
On april 18th we called about a business card left on our screen door from a contractor for charter. We specifically needed internet and cable i asked jerry what he had to offer and he told me that we could get 10 megs of internet and 174 channels, a free drv as well as upgrade to hd as well a 1 ...
Charter Communications misrepresented a promotional offer. When I asked to speak to a supervisor regarding my concern, I was told one was unavailable and was placed on hold for 4o minutes. Charter's customer service is terrible. I would avoid dealing with this company. ...
Charter Communications denied my request to order the UFC fight on Sat. April 18. Their reason was because I had an overdue balance. It is true, I did have an overdue balance, however, when I paid my bill on March 28 (only 3 weeks before), I asked what the minimum payment was to avoid ...
Your illegal billing on direct access too my credit card is a sin. You should be in jail for fraud. Double charging for a converter, wiring charges, vista view all unordered. Its no wonder your a penny stock company. Get it together because eventually another company will access long beach and ...
Went to charter office personally to confront them with 1 full yrs. Worth of billing B. S!!! Took every bill for a yr. With me and bank statements for the yr. Out of 12mths. Of billing only 2mos. Had the same ammount! Showed it to the person in black and white, and that nothing matched. She gave me ...