I've talk to this person at customer support chat online today and he seems very nice at first. I asked him a few questions to confirm if it's right as the internet stated and he kept trying to get my to sign up with him and I told him I'll do it tomorrow when I have extra time. At the end of the ...
Charter has failed to refund billed amount (482.08$) which was billed post disconnection. I was a Charter Communications customer for Cable TV Internet from Sep 07 - Oct 08 in Monona, WI. I had called Charter to disconnect Cable 1st week of Oct 08 and also asked them to disconnect Internet end of ...
I added a Phone line to my account which already included Cable and Internet. I was told the Modem charge for the internet would be removed as it is included in my Phone bundle. When the internet Modem rental charge was not removed I contacted Charter. The first time they were happy to remove the ...
Upon complaining about slow internet service... Visit 1 from their service tech - they replaced the router Still slow, I called and complained again. Visit 2 from another service tech - he replaced the router. But also found that there wasn't a strong signal at the street. He assured me someone ...
Charter Communications wouldn't take that I needed to stop my support together. They stated I required a four-digit signal to do this, that we didn't have. Wouldn't take my efforts to recognize myself to be able to confirm possession of the consideration. Obviously, when they do that to enough ...
Charter has the worst cable service and customer service. My cable has been out since Friday. I have had to call customer service 3 times in one weekend and not once has anyone apologized for my inconvenience. The customer service reps expressed no empathy and had the nerve to argue with me when I ...