I'm paying for 16mbps internet speed from Charter but what I've been getting is anywhere from 1.7 to 16... Averaging about 9mbps. If I'd wanted the 9mbps I would have ordered the 8mbps package. The speed fluctuates drastically throughout the day. I should be getting consistent speed considering how ...
I had made an appointment to transfer service. At time of installation, there was a problem with the tap. It then went to the tech and I was called the next day stating that it had been fixed and they would be there the next day. To make a long story short I had to call (after taking time off work) ...
I had a receiver box that the company replaced because I was not getting the Programming. This went on for two months and now they want me to pay for the service that did not work. They also wanted me to pay for the service call But where I live The Archstone owns all of the hook ups in the wall so ...
Have had Cable Service with this company for a long time, and they showed their true loyalty to us being a customer. They sent someone up this morning to shut the service off at the pole. This is 4 days before Christmas... Have been a customer with the for over 15 years. I guess we will be having a ...
Be sure to read all of your bill! I signed up with Charter on a bundle package that was suppose to cost 129.99 per month. This included expanded basic cable, wireless internet, and telephone services. I got my bill and here I was being charged $198.00 per month for these services! When I called ...
I have had Charter Communications as a TV provider since 1977. Always paid bills fully and on time. On 8-29-10, I inadvertantly put in 1 number wrong from my checking account (on their "my account" online form, and they charged me $25.00 for "insufficient funds". Couldn't they ...