Well this company keeps uping my monthly rate to 51.36 for seven megs. This is the 3rd time they have raised my rates. The discount was to be 19.00 a month for 6 mo. Instead they billed me for 35.00 a mo. After pestering them for 2mo. They reduced it, then raised it back up to 35.00 claiming this ...
This is the second and last time I sign up with Centurylink. They are now trying to pop me an early termination fee, though I have no recollection of signing up for such a thing. They say it's on my bill... Which I don't get in the mail, and since their website never works properly, I never saw it ...
I have had Centurylink internet service since 2006 with no service or billing problems. In Feb. my router burned out and I was told by tech support to go to a nearby Centurylink store and get another one. I did so, and when I asked how much I owed the clerk said "nothing". At the time I ...
Bait and switch. I was told that the charge for internet high speed was $29.00 a month and billed $96.00 They will not remove this and hung up on me when I want the CEO Charged with theft by deception ...
We started with their offer of $14.95 a month on January 10 for internet service. Today we get get a bill for $141.86 and we haven't even had them for a full month yet! They gave NO set time to me when they would end this offer. I tried to call customer service and complained about the bill and ...
We moved to Clearville, Pa. Around the end of Sept. 2012. Every month our bill is showing long distance and we have the phone & internet. If it isn't the phone bill wrong the internet isn't working right. I call them every month about the phone bill, they look it over and give me a credit. Last ...