I signed up for Centurylink / prizm 9 mo's ago. Tv freezes often, with internet goes down multiple times a day. I've had more than 6 technician visits and spoken with more than 30 representatives on the phone. Centurylink claims I have not demonstrated a "continuing problem" and will not ...
Save yourself a headache every month a pay the extra five dollars you are saving for bundling with Century Link. They are the worst at explaining your bill and if it's a question about DirectTV cause your are bundled, for get it, they cant answer anything, clueless. I've been over billed and on ...
Correction and Rearrangement: In my earlier complaint the statement that the price for TV was jacked up by 50% should read a 100% the mark up was almost doubled. Now giving a second at the price of the TV is something, like that of the Internet, that I have never discussed with anybody. They might ...
I switched from Comcast to Centurylink, bundle for bundle. Worst mistake I've made in a long time. TV service continually freezes for minutes at a time and audio and video get out of sync daily!!! It is really aggravating trying to watch a show and the audio is delayed by 5 seconds. Was told when ...
I was a phone and internet ($19.95 a month for 5 years deal) and pushed to bundle Directv with very exit effort from the bundle. I severed my relationship with CenturyLink. I cancelled their services around 4/10. I paid my last bill of $81.31 the due date of which was 4/12 (I am not sure if it were ...
Account # (Personal Information Removed) ordered a kit for internet, didn't care for it, sent it back 5-28-13 and they were to refund me $165.68. I have called numerous times to no avail because of this date I have not received a refund. I talk to Liza that was to see that I got the refund at ...