The technician couldn't figure out how to activate service at our new house. Not only that, we never got a modem. We got a collection bill several months later for more than $200. Now they are giving me the run around. Now they dinged our credit and we never even got to use their service at our new ...
30 days guarantee my ass. I got service aug 20th and cancel on sept 19th, and they force a day extra to make it even 30 days. Sent in the modem and does everything they requested, the rep told me I cancel right on time. Cuz their service suck, it dies in and out. Two tech came and fix it and ...
I have been with CenturyLink for over 20 Years, formerly known here in NC as Carolina Telephone, Sprint, Embarq, and now CenturyLink, I got the Prism TV service in July and we had nothing but issues with it for about 2 months straight. Tech after Tech. But come to find out when you live in rural ...
I have had CenturyLink for over 2 years and have had nothing but trouble from them. My CenturyLink bills have been wrong for over a year and they refuse to fix the errors. Customers NEVER use auto pay with CenturyLink they will take more them they should. ...
I just spent nearly 2 hours on the phone with Century Link trying to resolve a dispute. I am disabled (MS) and I am also payee for my son's Social Security disability (schizophrenia) checks. My son asked me to set up an account for a phone. I called Century Link and began the process of setting up ...
Buyer beware! I do not believe all the customer service reps have been given the same training. They make it up as they go. Every time I have called I get a different answer. I finally decided to cancel my service. I called the day after my contract was up. The women on the phone, first tried to ...