This company is terrible when it comes to customer service. You'd think that you could get someone on the phone in the fraud department after all fraud is a serious thing. I mean they send me a theft affidavit and they don't even give me enough time to send the form in before they decide they are ...
Another type of terrorism from Capital One comes in my mailbox at least once a week. These low-lifed spammers will not cease sending me applications even after I have requested they do so 5-6 times. I am also on a national DO NOT MAIL list. I am now reporting them to the FTC (and copies to my ...
I paid the account off in 2005. In 2007 I was sued for nonpayment, appeared in court and they admitted that the receipt for payment had not been posted to my account, but my attorney advised me to take the offer to repay a large portion of the account with deleted interest and late fees. I got ...
With the U.S. Economy the way it is, why should we give Capitol One our money, when they have outsourced their business overseas. Do we really want to make their CEO and stockholders more money? I don't think so. Since our economy is the way it is, my husband can not find a job, so naturally we ...
I was VERY dissatisfied with the way I was treated by the Capital One representatives with regard to some fraudulent charges on my credit card statement and I am very suspicious about the way they handle business.By the way, I am an excellent customer. In November/December I received a call from ...
My husband was going to open an account with them so he went online to request a card. We received the card and called to activate it but he was sent to the fraud department to confirm his identity. They told him that the information about his life was not what was on his credit report. He told ...