One of the consultants made an error when charging me and then came into my appointment with the seamstress trying to get the remaining balance. As we all know, in retail and customer service, the customer is always right. If the employee makes and error, it is on them to come up with the money or ...
First of all, I've already contacted Channel 6 Consumer Action Line, Fox 29 Investigations, The PA Bureau of Consumer Affairs, and The Eastern PA Better Business Bureau. I suggest you all do the same. There is power in numbers and I think we all want this place brought down. I only wish I read the ...
This place first of all is smaller than it seems in the commercial. You go in there's big bugs crawling on their walls. They do provide you with a salesperson. But, she mostly just stands around. You have to basically ask questions and pull information out of these old robot women! The dresses you ...
The prom dresses we looked at were all picked over, but the salesperson assured us that any defects would be fixed. The dress was too large but two seamstresses said that it could be altered. Maybe by professionals, but that word doesn't describe the people that work at Bridaltown. Even though the ...
I purchased a wedding dress from Bridaltown on June 9. They offered a rebate from a company called "American Business Premiums" with a PO Box and a guarantee of rebate of $250 if the extensive instructions were precisely followed. Instructions were given to complete and send original ...
Bridaltown ordered all gowns at wrong sizes then when gowns came in the seamtresses they have tried to fix the gowns and ruined them. The wedding is two weeks away and now we have to take our gowns to our family seamtress and hope that she can fix them. They're a mess and the bride is all upset and ...