This report is yet another example of Blockbuster Video not taking care of the customer. Back in April my wife and I decided to give them another chance and renewed our membership. Everything was great until we rented "Smoking Aces". Our friend, "Dave" also wanted to get a ...
Movies were returned to Blockbuster Video on Tuesday, December 18. Between 6 and 6:30 pm. This is the third time in less than one year that employees did not log in returned movies. I am a self-employed businessman with 6 employees. I have nothing to gain by trying to keep 3 movies that I did not ...
On Monday November 19th I went to this Blockbuster and rented Heavenly Sword for the PS3. I returned it on time yet when I woke up yesterday (I work the night shift so I wake up at about 5 pm) I had a voice mail saying that the game had not yet been returned. So I called them up and spoke to a ...
I recently rented a movie from my local Blockbuster, store #49093. The employee who executed the transaction was exceedingly and unnecessarily rude. The employee in question is named Edmund (according to his name tag) and his employee number is 77777 (according to my receipt). At the beginning of ...
Blockbuster doesn't care for it's customers, they have never shown interest in improving customer service at their stores. I had a movie, that I had forgotten to return and went in one day to rent a game. At the register I gave the young lady my game, she said I have a movie still out and that it ...
The local store won't honor the $1.99 rate for those past your two free in-store exchanges per month. Copied from the e-mail below is the terms of the new service. I have contacted total access and the store. Each says they are not responsible for making the other fulfill this offer. Total access ...