I frequent our neighborhood Blockbuster video on Riggs Rd and have been a good customer for over 7 years. I usually purchase their "movie pass" monthly rental program. I will rent movies for a month or two, then cancel for a month and renew again for another couple months. There have been ...
My wife and I live directly between two Blockbuster Video stores. The stores themselves are less than 2 miles apart. My wife returned a video that we'd rented to the incorrect location. Not a big deal. I became aware of this when I discovered, over 1 week after the video had been returned, that I ...
I had been dealing with this video store for about 1 year and was a fairlly regular customer until I went to rent a video and the cashier accused me of not returning 2 videos some time ago. The woman at the counter stated that the case on 2 videos were returned without the dvds in them. The charge ...
This report is yet another example of Blockbuster Video not taking care of the customer. Back in April my wife and I decided to give them another chance and renewed our membership. Everything was great until we rented "Smoking Aces". Our friend, "Dave" also wanted to get a ...
Movies were returned to Blockbuster Video on Tuesday, December 18. Between 6 and 6:30 pm. This is the third time in less than one year that employees did not log in returned movies. I am a self-employed businessman with 6 employees. I have nothing to gain by trying to keep 3 movies that I did not ...
On Monday November 19th I went to this Blockbuster and rented Heavenly Sword for the PS3. I returned it on time yet when I woke up yesterday (I work the night shift so I wake up at about 5 pm) I had a voice mail saying that the game had not yet been returned. So I called them up and spoke to a ...