I recently rented a movie from my local Blockbuster, store #49093. The employee who executed the transaction was exceedingly and unnecessarily rude. The employee in question is named Edmund (according to his name tag) and his employee number is 77777 (according to my receipt). At the beginning of ...
Blockbuster doesn't care for it's customers, they have never shown interest in improving customer service at their stores. I had a movie, that I had forgotten to return and went in one day to rent a game. At the register I gave the young lady my game, she said I have a movie still out and that it ...
The local store won't honor the $1.99 rate for those past your two free in-store exchanges per month. Copied from the e-mail below is the terms of the new service. I have contacted total access and the store. Each says they are not responsible for making the other fulfill this offer. Total access ...
Blockbuster canceled my online membership, without warning. They just stopped sending videos. When I emailed them, they responded that my membership had been canceled because I had used too many of the in-store exchanges and I needed to select another plan. My plan states: "1 at-a-time, ...
I was using the Blockbuster Online Service and they emailed me that they were increasing rates from $17.99 to $24.99 for the service plan I was on. Which was supposed to be getting 3 online at one time and returning them to the store for 3 more in store rentals. I did not want my rates to raise so ...
On 4-28-07, I rented "The Queen" from this Colorado Springs Blockbuster video store in the Rockrimmon area of the city. While viewing the movie that evening, it skipped and paused intermittently. After restarting and going back we were able to watch most but not all of the movie. Upon ...