The quality of the jeans I ordered is terrible. They look and feel like $30 jeans, not $130. BTR will not give you your money back, they will only give you a store credit for more crappy items. A long time ago they used to sell actual, quality items and now they sell poor quality goods. They look ...
I purchased pair of shoes and a coat (Claiborne) from BTR. The shoes were awful, nothing like the picture and they emit a foul odour (I discovered later there are not even made of leather). As for the coat, it fits like a bag and I doubt now if it is genuine Claiborne. I could have gotten the same ...
I love Amazon by the way and hate that it is associated with this company. I started ordering from BTR when my son announced he was engaged, looking for the right dress for a beach wedding. It became an obsession to get on at 10am my time to see the new items. I ordered several things and sent back ...
I was informed via their system that my items had been shipped. I checked Canada Post online and was told the information was received. The delivery was supposed to happen two days ago. I was told today that it is being shipped out of a Las Vegas warehouse to help ship faster to West Coast ...
I ordered two items and paid one shipping cost. That to me was sort of an incentive to buy. No way would I consider paying $10.00 shipping for one item! I finally received the first item after SIX WEEKS. Then, after EIGHT WEEKS they claim they cannot get the other. My refund was only for the amount ...
DO not order from this company! It has been almost 90 days since i ordered a coat and have yet to get my money back since they lost my item and yelled, thats right screamed at me on the phone because it was supposedly my fault for not remembering the customer service persons name that filed a fed ...