Hello my name isSS and until yesterday I was a frequent Best Buy customer. On October 30I visited the store in Aurora, Illinois and purchased a Western Digital HardDrive model #WD400ABRTL. During the car ride home I opened the sealed box todiscover that the installation hardware was missing. I ...
Best Buy rebates are a scam. It is well-known that companies employ rebates rather than price discounting because a certain percentage of customers will not file their rebates, and the company will not have to refun that money. But Best Buy takes it a step further. The most recent occurrence was on ...
Hello everyone, I bought a computer in October '99 at Best Buy in Charlotte, NC (University area). I returned it twice. I was offered a wonderful deal on an 'Open Item' Compaq computer 'Internet Bundle'. I was informed that they sales rep was refunding my original computer and ringing up this ...
In nov. Of 1999 i had a hard drive go out on my computer, and because of the best buy charge card i had at the time, i purchased a new hard drive from the best buy store, and was to have it installed for 60.00 plus the hard drive cost... After leaving my CPU there for over a month, i still had ...
Best Buy is the WORST buy and that's not the end of it. I called Best buy five times in one day. Why can't I just get service? I am sick and tired of being treated like I'm not going to spend money. Why won't anyone help me? The Service I got from employees was rude, uneducated and annoyed. I asked ...
This report is in response to the poor customer service ethics and unfair policies of Best Buy.in January I purchased a Samsung DVD player with cash at the Poughkeepsie, NY location. My husband & I used it once without incident but on every subsequent attempt, the player would not function. On ...