I have many complaints about Best Buy and its poor customer service, but I will try to restrain myself since it's no news to anybody. My problem with Best Buy was the fact that an employee flat out lied, gave me a false sales pitch to sell me a warranty. I went to Best Buy in Burbank, CA to buy a ...
Salesman told me that the manufacturer's warantee on two major appliances were good for only 30 days and I must buy the Best Buy Warantee for an additional $209.98 to get any service after 30 days. So I bought it, but fortunately on a credit card. Then I called both manufacturers, Frigidaire and ...
I was looking for a car stereo and in a Sunday newspaper insert, saw a "Best Buy" ad. Three days later I went into a store in Wilmington, Delaware (465) and was disappointed to find the stereo that I wished to purchase was "out of stock." I purchased a more expensive system and ...
I purchased a Samsung phone under the impression, as stated in their city wide Sunday flyers, that I would recieve a $100 discount through the mail if I purchased a cellular phone through Best Buy. I purchased the phone and submitted the original form and receipt showing my purchase. After 90 days ...
To whom it may concern: I am writing to express my dissatisfaction with the sales practices of your personnel. On Sunday November 25, I purchased a JVC 12 CD disc changer (Model # 4100172) for my husband's car. I chose Best Buy based on your claim that you are here to help. I explained to the sales ...
We bought a car CD system at "Worst Buy' and were told it was a 3 hour wait to get our FREE install. We went and picked up our other car and came back to have our FREE install done. We were told that because they had to remove a panel in the dash there would be custom charges for the install! ...