Computer wasn't working, brought it back to Best Buy. Told me I need the Norton Antivirus system, which I already had. Told me the one I had wasn't sufficient and sold me the upgraded one for $89.98. Computer still didn't work as I had the Blaster Worm on it. Gave me a new Hard Drive, but come to ...
I, too, like the buyer from Kyle, TX am having the same "missing computer" experience w / Best Buy. I am now thoroughly annoyed. First, the clerk that took my laptop, likewise, told me a week to a week 1/2, and then I notice that this time deadline is scratched out when I get home. ...
I have been trying to resolve an issue regarding my Rebate for a Norcent CD burner that I purchased on 6-16-03. As of today 10/21/03 I have tried all reasonable means to resolve this issue. I intend to protest in front the store displaying the name and phone numbers of the CEO Bradbury H. Anderson. ...
My home was hit by lightning over a month ago, damaging my Compaq Presario. Since I broke down and bought the extended warranty (after being solicited to do so 4 or 5 times), I felt confident that this repair job wouldn't be a problem. After a couple of weeks of waiting I finally called to check on ...
I bought a toshiba computer with a mail in rebate... I have submitted twice. I have called twice. It is apparent I will not recieve the $100 they promised. Oh well, Since I have bought that computer I have spent about $4000 on other electronic items this year. BUT not one penny of it at Best Buy. I ...
Summary of Events I brought a fully functioning Compaq Deskpro Pentium III computer to Best Buy (Westwood, CA, store # 367) on 9-25 to have a second hard drive installed. After numerous attempts and countless lies from BestBuy technicians, my computer's original working hard drive was rendered ...