I went to my local Barnes and Noble book store to return a gift. Granted, I did not have a receipt, but they do carry the book i was given as a gift, so I expected to receive a store credit. They would get back the cost of my gift in another purchase, obviously. The manager absolutely refused to ...
Customer support is terrible and can't solution for something. I created an internet purchase and waited a couple of days and didnt receive a verification. I'd to contact them-and they stated I terminated the purchase. I had been angry but chose to purchase it again-this period from a real customer ...
I purchased a book online simply because they had a where you purchase a brand new book and also you get associateis cost in addition to free one day delivery. Well I simply obtained the guide within the email nowadays (4 days after I requested it, incidentally) and seriously. I believe they ...
As of April Barnes during the last month that the Member Card is active, the cash register prompts the employee to push for a renewal, which if accepted effectively reduces the membership period from 12 to 11 months, on average. At B&N, one of the stated priorities of customer service is fast ...
I've been an associate of Barnes and Noble since May this past year. My partner asked me recently if we'd prefer to restore it once we he'd obtained the repair notice within the email and we were considering reviving it whenever we visited the shop on weekend. Today I had been examining my ...
On Dec 29 a charge of $34.34 was made to my bank card by barnesandnoble.com. Since I have never even been to their web site I know this was not an authorized charge and the fact that I was at the hospital that day with a very ill friend of mine. I have tried contacting them repeatedly but cannot ...