How does one by-pass the gatekeepers (the poor people who actually see and talk to customers but have learned double-talk and have no power to actually affect policy) to air complaints to policy makers at this or any big company? I suspect the answer is that one doesn't. One of my latest problems ...
Bank of America call centers have "done it again." One class action suit has already been lost by Call CEnter overtime hours payment practices. But they continue theier agressiveness against employees. (1) Call Centers demand good customer care; but it goes beyond that to forcing ...
RE: Account number XXXXXXXX I am writing in complaint of a branch manager at the Federal Way, Washington location. I initially looked over my account online and noticed that I had overdraft fees for the second day in a row. This totaled $140 in fees in two days. The day before I called the call ...
After speaking with over 1000 residents of Enid, OK, I have found that Bank of America's Enid branch has been ripping off most of their customers by issuing insufficient funds charges repeatedly for the very same check. This has happened to my business partner and I as we have a joint account with ...
From: Bank of America Alert Date: 11/20/07 16:10: 17 To: [email protected] Subject: Bank of America Alert: Message from Customer Service Remember: Always look for your SiteKey before Sign In Security Update Notification. During our regular update and verification of the Bank of America Online ...
I have been borrowing money from credit card companies for many years at low or no interest during short-term promotional periods, and I do so as long as the transaction fee is reasonable. One of my latest was a B of A balance transfer, 0% interest for 9 months, with a 3% transaction fee that was ...