This institution has probably the worst customer service I've ever experienced. Not only do the employees lack the ability to solve problems, when you finally are able to speak to a supervisor you are spoken to very rudely and given no solution. After making a claim that was never resolved, I ...
Bank of America SUCKS! These institution committed FRAUD, PLAIN AND SIMPLE! You don't keep stringing people along in the hopes of saving their home, ONLY TO HAVE AN ULTERIOR MOTIVE IN MIND ALL THE WHILE! They deliberately MISLEAD folks, that the only way you are going to a Loan Modfication, is if ...
I cashed a refund check mailed to me by a multimillion dollar communications company. The check was returned as canceled. (a mistake by the communications company, who immediately sent me a new check) Bank of America then charged me a $12 returned item fee. I called customer service to ask them why ...
I'm appalled at the utter incompetency of this major institution. Over one year ago I contacted Bank of America to discuss modification of my mortgage after my divorce. After months of submitting and resubmitting various paperwork, they told me in June that I was approved to enter into a ...
Worse company EVER!!! I have been waiting for some funding from insurance claim due to hurricane. I had almost $20k in damages. I have received insurance check in October to this date, 1-21, I have not got a single penny back from BAC. I have been getting the run around since October. I recently ...
I was disputing a charge on my credit card. Bank of america supplied two completely different stories about why they did not protect me as they promised. The local bank manager failed to call me back or have anyone let me know he would not. He gave me one story, then another. He told me i did not ...