I'm so angry with the customer service at atat... I haven't received my rebate and it's been more than 6 weeks. I call customer service and I'm at least 40 minutes back and forth waiting 4 u all to find my account. I thought this was a good company but I'm saddened to say that it's not. I signed up ...
I was sold the AT&T internet service by the AT&T wireless store. I was told that I would be able to use wifi service at many locations for free. I told the sales person that I was using Cox cable currently for both internet and phone. I asked if the Cox phone service would be a problem and ...
I purchased a phone from an AT&T corporate store in March. Since I didn't like the handset I purchased (Palm Centro), I returned it and didn't get another handset. The store representative said that I would be able purchase another phone at the initial discount anytime a phone I wanted was ...
I purchased an additional 2 phones from an AT&T store, both of which were supposed to have a $50 rebate. I sent all the information in as directed by the store cashier - including cardboard cutouts of the barcodes, receipts, contracts etc. They just sent me a letter saying that they couldn't ...
Three months ago I signed up for basic residential phone service with AT&T. My first bill had a $7.14 charge from ILD Telecommunications for directory assistance. I have never used or even heard of this company nor have I used any directory assistance. My second bill had 185 long distance ...
It is amazing how a company such as AT countless calls from my cell phone informing AT a couple of techs who needs orientation AGAIN; about $30 added to my bill PLUS next month's bill (who says I'll be alive to even use it); maintenance repair of $85, which included a tech opening the outside box ...